Under the direction of store management, the Department Head performs a range of duties to meet the needs of customers and the business. These duties include merchandising and maintaining the sales and stock room areas of their assigned department(s) according to company policies and procedures. The Department Head also works as part of the store team to perform sales transactions and assist customers on the sales floor.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Protection of company assets * Maintaining OSJL merchandising standards for all assigned areas * Restocking assigned department(s) * Merchandising new items according to company guidelines * Ensuring all OSJL customers receive the best possible service on the sales floor and at the point of sale * Proper handling of all transactions and corresponding documentation * Timely communication to store management of any issues * Proper attention to safety issues (i.e. keeping department neat and safe for customers and employees) * Other duties as required
Qualified applicant must be able to perform essential duties and responsibilities with or without a reasonable accommodation. Qualified applicant must be able to set and operate a ticket gun, cut case merchandise, count money, lift merchandise weighing up to 35 pounds, sign merchandise, display product on shelves and on the sales floor up to 6 feet, and climb up and down ladders. Constant standing, walking, bending, and stooping are required throughout the shift. Qualified applicant also must offer flexibility in scheduling to meet business needs. The requirements listed below are representative of the knowledge, skill and/or ability necessary to perform these duties.
* Excellent customer service skills * Ability to perform multiple tasks with an appropriate level of urgency * Ability to follow instructions * Ability to work productively in a team environment * Must be able to speak and comprehend English. Secondary language a plus
Associated topics: cajera, courtesy, customer experience representative, customer service, delivering, retail sales, sales consultant, seller, service associate, store associate
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.